The Normal Working Days for the Digital HelpDesk support staff are:

8:00am - 5:00pm EST

Monday-Friday


The Digital HelpDesk is generally not staffed during major National and some Ohio State holidays, although queued tickets may be periodically addressed by staff members during such periods.


Exceptions Schedule:

Exception Date
Exception Status
Exception Notes & Service Limitations




Current Holiday Schedule:

Dates Status Notes 
1/2/2017 Closed (New year's Day)  
1/3/2017 - 1/15/2017
Open Standard Hours  Service Available

1/16/2017

Closed (MLK Birthday)

 

1/17/2017 - 5/28/2017

Open Standard Hours

 Service Available

5/29/2017 Closed (Memorial Day)

5/30/2017 - 7/3/2017

Open Standard Hours

 Service Available
7/4/2017  Closed (4th of July)  
7/5/2017 - 9/3/2017  Open Standard Hours  Service Available
9/4/2017  Closed (Labor Day)  
9/5/2017 - 11/22/2017  Open Standard Hours  Service Available
11/23/2017  Closed (Thanksgiving)  
11/24/2017  Closed (Thanksgiving)  
11/25/2017 - 12/21/2017 Open Standard Hours
 Service Available
12/22/2017  Closed (Christmas Eve)  
12/25/2017  Closed (Christmas Day)  
12/26/2017 - 12/31/2017   Open 8:30am - 4:00pm  Service Available