iOS: In-App Purchases

Modified on Tue, 19 Oct 2021 at 04:33 PM

Apps and in-app subscriptions for some products can be purchased through Apple's App Store.

Cancellations

To cancel your In-App Subscription you will need to open your App Store app. Once you are inside the App Store, click on the Account icon in the top right-hand corner. Select the Subscriptions option and press the app to see the option to cancel. Canceling your in-app subscription will only cancel future payments and will not result in a refund.

Refunds

Any returns, refunds, or cancellations for Apple products or subscriptions must be handled through the App Store, and under the Terms and Conditions offered by that specific store.

Please understand that we do not have the ability to issue any Apple refunds. You can visit the below link to see how to obtain a refund from Apple.

https://support.apple.com/en-us/HT204084

How to Restore Your In-App Purchase

Within the app, you can click on your app Settings and select Premium Subscription. This will provide the screen below where you can tap on "Restore In-App Subscription". If you have an active subscription this will restore the subscription in the app. If you do not have an active subscription, you will see a pop-up stating you will need to purchase a subscription.